1. Privacy Policy
1. Compagnie des Montres Marvin SA ("Marvin," "the Website," "we") places great importance on the security and privacy of your personal information. This policy, together with our "Terms of Use," outlines how we handle personal data collected from your use of this website ("the Website") and describes our use of cookies. Personal data will be processed in accordance with the applicable data protection laws based on the purpose for which the information is submitted. Please read the following carefully to understand our views and practices regarding your personal data, how we will treat it, and our use of cookies.
2. Information We May Collect from You
2.1 We may collect and process the following data about you::
2.1.1 Information that you provide by filling in forms on "the Website." This includes information provided at the time of registering to use "the Website," subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us and when you report a problem with "the Website."
2.1.2 If you contact us, we may keep a record of that correspondence.
2.1.3 We may also ask you to complete surveys for research purposes, although you do not have to respond to them.
2.1.4 Details of your visits to "the Website" including, but not limited to, traffic data, location data, weblogs, and other communication data, whether this is required for our own billing purposes or otherwise, and the resources that you access. For more information on cookies and how we use them, please read the following section.
3. Where We Store Your Personal Data
3.1 The data we collect from you may be transferred to and stored in Switzerland (server location) or another location within or outside the European Economic Area (EEA).
3.2 All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of "the Website," you are responsible for keeping this password confidential. We ask you not to share the password with anyone.
3.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to "the Website"; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
4. How We Use Information
4.1 We use your information in the following ways:
4.1.1 To ensure that content from "the Website" is presented to you and your computer in the most effective manner.
4.1.2 To provide you with information, products, or services that you request from us or, with your consent, that we feel may interest you.
4.1.3 To fulfill our obligations arising from any contracts entered into between you and us.
4.1.4To allow you to participate in interactive features of our service, should you choose to do so.
4.1.5 To notify you about changes to our service.
4.1.6 To create and manage your personal account with Marvin.
4.1.7 To notify winners of online competitions organized by us.
4.1.8 To test and improve our service delivery systems.
4.1.9 To prevent misuse or improper use of our services.
4.1.10 To send you surveys regarding your satisfaction with our services (through Marvin or third parties acting on our behalf), products, and your overall experience with Marvin.
4.2 If you are an existing customer, we will only contact you by electronic means (such as email, SMS, app) or mail with information about goods and services similar to those which were the subject of a previous sale to you.
4.3 If you are a new customer, we (or selected third parties) will contact you by electronic means or mail only if you have consented to this.
4.4 If you do not want us to use your data in this way or to pass your details on to third parties for marketing purposes, please check the relevant box on the form (order) on which we collect your data, or contact us via: Contact Us.
4.5 For research purposes, we may share aggregated, non-personally identifiable statistical or demographic information with our marketing partners, advertisers, or other third parties.
4.6 We may also collect certain information about your use of "the Website" through your interactions with it, which does not identify you personally. This information is generally collected through "traffic data" and may be automatically collected and stored each time you interact with "the Website." For example, we may collect your IP address, computer hostname, browser information, and the domain name of the referring website each time you visit "the Website." We may also collect information about customer traffic patterns and site usage. This information does not include any personally identifiable information; we use it to analyze and improve "the Website" and to provide a satisfactory internet experience to our customers. Please read the section below regarding cookies for further details on how we use cookies and when we seek your consent.
5. Disclosure of Your Information
5.1 We may disclose your personal information to any member of our group, which includes our subsidiaries, our ultimate holding company and its subsidiaries, which may be located within or outside the European Economic Area (EEA).
5.2 We may disclose your personal information to third parties:
5.2.1 To third parties that help us manage "the Website" (such as our internet service providers) or to provide the services you request. These third parties must always provide the same level of security for your personal information as Marvin.
5.2.2 If we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets.
5.2.3 To third parties performing functions on our behalf. Examples include fulfilling orders, delivering packages, processing credit card payments, providing customer service, sending mail and email, removing repetitive information from customer lists, data analysis, providing marketing assistance, conducting customer satisfaction surveys, providing customized advertising, and providing search results and links (including paid listings and links). They have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process the personal information in accordance with this privacy policy and as permitted by applicable data protection laws.
5.2.4 If Marvin or any of its affiliated entities is acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
5.2.5If we are under a duty to disclose or share your personal data to comply with any legal obligation, or to enforce or apply our "Terms of Use" and other agreements, or to protect the rights, property, or safety of Marvin, our affiliated entities, customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
6. Your Rights
6.1 You may withdraw your consent to the processing of your data at any time by sending us an email, letter, or by clicking the relevant box on the form used to collect your data. Withdrawal will take effect on the same day. You may request information about what data of yours is being processed and for what purposes at any time. Additionally, you may correct, block, or delete your data as required by law. If you need to assert your rights or have any questions, please contact Marvin customer service or reach out to us via the "Contact Us" section.
6.2 You have the right to object to the use of certain cookies. Please read the section below regarding cookies for more information.
6.3 "The Website" may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
7. Cookies and Spyware
7.1 Use of Cookies and Spyware
7.1.1 We never use or install spyware on your computer, nor do we use spyware to retrieve information from your computer.
7.1.2 Like many websites, we use "cookies," which are files stored by your browser on your computer's hard drive to collect and store certain information.
7.1.3 Most browsers automatically accept cookies, but you can disable this function if you wish. Most browser help menus will explain how to prevent your browser from accepting new cookies, how to be notified when you receive a new cookie, and how to disable cookies altogether. You can choose to disable or delete previously accepted cookies.
7.1.4 We recommend keeping cookies enabled to provide a better user experience on "the Website." If you set your browser to block all cookies (including strictly necessary cookies), you may not be able to access parts of "the Website."
7.1.5 We place specific cookies on your device and recommend you consent to their use. Otherwise, while you can still use "the Website," certain parts of it may not function properly or be accessible.
7.2 We use the following cookies:
7.2.1 Strictly necessary cookies. These are essential for the operation of "the Website" and for you to obtain the services you seek. For example, they include cookies that enable you to log into secure areas of the website.
7.2.2 Functionality cookies. These cookies remember the choices you make on "the Website," such as your username, language, or region, enabling us to personalize your experience.
7.2.3 Performance cookies. These "analytical" cookies allow us to collect information about how visitors use "the Website" (e.g., tracking visitor numbers and understanding their navigation on the website). These cookies record your visits to "the Website," the pages you have visited, and the links you have followed. They do not collect personal information. All information is anonymous and helps us improve the way "the Website" works.
7.2.4 Social media cookies. These cookies enable you to share website content on social media platforms (e.g., Facebook, Twitter, Instagram). We do not control these cookies as they are set by the social media platforms themselves.
7.2.5 Advertising cookies. These cookies allow us to tailor advertisements to you based on your interest in our products and services shown during your visit to our website and other websites. These cookies do not collect personal information. All information is anonymous. These cookies analyze your navigation on our website, allowing us to provide personalized advertising. For this purpose, cookies are stored on your computer. During your visit to our website, neither third-party providers nor Marvin collect any personal data, only anonymous data. This technology fully complies with applicable data protection laws. These data enable us, for instance, to display advertisements on third-party websites tailored to your interest in our products. The only goal of this technology is to best tailor available information to your interests and make your online experience as informative as possible. Of course, you can adjust your browser settings to prevent such cookies from being stored and delete existing cookies.
8. "Changes to This Privacy Policy
8.1 Any changes we make to this privacy policy in the future will be posted on this page. Where appropriate, we will also notify you by email.
9. If you have any questions regarding this privacy policy, please contact us via online customer service or:Contact Us:
Compagnie des Montres Marvin SA
Rüschli street 6
2502 Bienne
Switzerland
Tel: +41 32 836 37 00
E-Mail: info@marvinwatches.com